Ford Podium Rating
4.8
Ford Podium Rating

Customer Announcement

The Directors of Guthrie Bros would like to make you aware that our Petrol Filling Station and surrounding property on Northesk Road have been sold to EG Group who will retain the Petrol Filling Station and develop the remaining site for modern retail use.

EG Group will take over the site on 1st July 2019 and at the same time, our Ford Dealership will close after a winding down period over the next few months where we may not be able to offer our normal full range of services.

EG Group will make an announcement on their intentions for the site in due course and a separate letter will be issued by Guthrie Bros updating our fuel account customers.

During this period future purchase of vehicles can only be sourced from our own stock of new & used vehicles for delivery in April or early May. We do not anticipate being able to supply new orders for delivery, late May into June.

Cars we have previously supplied, or you still wish us to supply with the following warranties can be taken to any Ford Dealer:

We expect to be able to service vehicles up to early May but due to longer lead times at present our workshop diary is now full. Ford Dealers neighbouring our customer area who can provide service and warranty facilities as well as the Ford Motorcraft promotions include:

Our Ford Accident Repair Centre is also affected and similarly we expect to be able to repair vehicles up to early May. Your insurance company may have a preferred repairer in the area, but other Ford Accident Repair Centres include:

Service reminders are no longer being issued but should you require confirmation of servicing requirements on your vehicle please contact our service department.

Should you wish to confirm your MOT & Road Tax due dates this can be done online at https://vehicleenquiry.service.gov.uk. Further online assistance can be found at https://www.gov.uk/mot-reminder where a text reminder can be set up for your MOT.

The Ford Pass app is also available to download to your mobile phone from https://www.ford.co.uk/owner/owner-services/fordpass where you would then have all your Ford’s important information close to hand including the ability to contact roadside assistance, book servicing appointments as well as receive any vehicle alerts.

Our Motability Customers will be contacted directly by Motability Operations to confirm their future servicing dealer.

Customers with HP or PCP agreements with Ford Credit can utilise any Ford dealer to find out their options at the expiry date or at any point during their agreement. The contact Number for Ford Credit is 0345 712 5490 where settlement figures can also be obtained.

Any roadside assistance cover remains in place to the expiry date. Confirmation of the telephone numbers are:

Customers and Staff are at the forefront of our minds and your custom has always been appreciated over the years, so we look to do everything possible to assist everyone going forward.

Yours sincerely

 

Derek Mitchell

Director

 

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